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Service Request Portal
Raise a maintenance or service ticket
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Service Request Portal is Closed
Operating hours:
7:00 AM – 11:00 PM GST
(Gulf Standard Time).
Support Notice
Please reach out to the security office for support
Staff Number
Continue
We need your contact details first
Company Email Address
Must be a company address —
@velora.ae
or
@jrdream.com
. Personal addresses are not accepted.
Phone Number
Must be in 05XXXXXXXX format (10 digits).
Save & Continue
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Select Issue Type
Details
Selected Issue
Click your selection again to choose something else.
Photo (Optional)
Add a photo of the problem
Photo attached
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Submit Ticket
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Request Received
Your request has been received. If this is an emergency, please visit the nearest security office for immediate assistance.
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